Our Story
About Us
MSQ IT is a Brisbane-based IT consulting and managed services firm with strong expertise in Microsoft technologies and cybersecurity.
Who We Are
MSQ IT is a Brisbane-based IT consulting and managed services firm with strong expertise in Microsoft technologies and cybersecurity. We deliver high-impact, customer-focused IT services to small and medium businesses.
Our team brings together industry certifications, real-world experience, and best practice frameworks like PMI, ITIL, and SMB1001 to every client engagement.
We don't just deliver technology—we deliver outcomes that help your business grow and succeed.
We are known for:
- High-impact, customer-focused IT services
- Best-practice frameworks (ITIL, PMI)
- A personalised, boutique service experience
- Strategic alignment of IT to business goals
Our Process
How We Work
Discover
Understanding Your Business
We start by deeply understanding your business goals, challenges, and existing IT landscape. This discovery phase helps us identify opportunities where technology can drive meaningful business outcomes.
- Business goals assessment
- Current IT environment review
- Stakeholder interviews
Design
Creating Your IT Strategy
Based on our discovery findings, we develop a tailored IT strategy and roadmap that aligns technology investments with your business objectives. This includes prioritizing initiatives for maximum impact.
- Technology roadmap development
- Solution architecture design
- Budget and resource planning
Deliver
Implementing with Excellence
Our experienced team executes the strategy with precision, whether it's implementing new systems, optimizing existing infrastructure, or managing complex IT projects. We focus on minimizing disruption while maximizing value.
- Project management and execution
- System implementation and integration
- Change management and training
Support
Ongoing Excellence
We provide ongoing support and optimization to ensure your technology continues to deliver value. Our managed services approach focuses on proactive maintenance, security, and continuous improvement.
- Proactive monitoring and maintenance
- Security and compliance management
- Continuous improvement and optimization
How We Work
Our Approach
Independent and Objective
We provide vendor-neutral advice focused solely on your business needs, not on selling specific products.
Strategy-Aligned
We ensure that every IT decision and implementation aligns with your broader business strategy and goals.
Performance-Focused
We measure success by the tangible business improvements our IT solutions deliver, not by technical metrics alone.
Ready to transform your IT?
Contact us today to discuss how MSQ IT can help your business leverage technology for growth and competitive advantage.